Simple, transparent pricing

Flat pricing. No per-client fees. No per-seat charges.

14-day free trial on Individual — no credit card required

Individual

£12.50/month

For freelancers and solo developers

  • 5 clients
  • Unlimited issues
  • Loom video integration
  • Email & in-app notifications
  • Internal notes
  • Mentions & assignments
  • Client self-service portals

Replaces:

  • • Email threads (free but chaos)
  • • Trello cards
  • • Loom subscription
Start free trial

No credit card required

Most Popular

Team

£30/month

For agencies with multiple team members

  • Unlimited clients
  • Unlimited issues
  • Unlimited team members
  • Everything in Individual
  • Priority support

Saves your team:

  • • 5 hours/week clarifying bug reports
  • • 3 hours/week in status meetings
  • • Countless back-and-forth messages
Choose Team

14-day money-back guarantee

Trusted by 10 agencies and freelancers who've already moved their client feedback off email and Slack.

What's included

Feature
Individual
Team
Clients
5
Unlimited
Issues per client
Unlimited
Unlimited
Team members
1
Unlimited
Loom video integration
Secure client portals (invite-only)
Jira integration
Email notifications
Internal notes & mentions
Team analytics dashboard
Custom filters & saved views
Priority support

Frequently asked questions

Is there a free trial?+

Yes — the Individual plan comes with a 14-day free trial, no credit card required. The Team plan is billed when you start, but it's backed by a 14-day money-back guarantee, so you can try it risk-free.

What counts as a "client"?+

A client is a portal you share with an external stakeholder. You can have unlimited tickets and users within each client. The Individual plan supports 5 clients; Team is unlimited.

Can I switch plans later?+

Yes, you can upgrade or downgrade at any time. If you upgrade mid-cycle, you are charged the prorated difference.

Do clients need to create accounts?+

Yes, but only the people you invite. You send a client an invite link, they set up a secure login through it, and that's the only way in — there's no public signup form anyone else could find. You stay in control of exactly who has access to each client's portal.

Does the Jira integration cost extra?+

No. Jira integration is included on both plans. Connect your Jira workspace, map clients to projects, and tickets sync automatically.

Do I need a Loom account?+

Clients can record videos using the built-in Loom integration or share any Loom URL. A free Loom account works fine.

What happens when I cancel?+

Your account stays active until the end of your billing period. You can export your data at any time.

Ready to resolve tickets faster?

Start your free trial today. No credit card required on Individual.