Save custom ticket views for your common workflows — client tickets, overdue items, team workload — and switch between them instantly.
Managing 10+ clients? Create saved views for each client's active tickets. Switch between "ACME Corp tickets", "TechCo tickets", "All overdue" with one click.
Working alone? Create views like "My tickets today" or "Waiting on client" to stay on top of your own queue. Managing a team? Add "Sarah's tickets" or "Unassigned" to see workload across everyone.
Save views for "High priority tickets", "Overdue items", "Due today" so you never miss anything critical. Check your dashboard, see what needs attention.
Create custom views combining status, assignee, client, priority, and due dates. Save them as named filters and switch instantly. Perfect for daily check-ins, client reviews, or planning sessions.
Combine multiple filters — status, assignee, client, priority, due dates — into saved views. Create filters like "ACME critical tickets", "My overdue items", or "Unassigned tickets". One click shows exactly what you need.
Trusted by 10 agencies and freelancers who've already moved their client feedback off email and Slack.
Most ticketing tools make you re-apply filters manually every time. Saved views eliminate this repetitive work entirely.
Create custom filter views in seconds and use them every day.
Filter by status, assignee, client, priority, due dates, or any combination. See exactly the tickets you need.
Click "Save view" and give it a name. Your filter combination is saved and ready to use anytime.
Filter by status (open, in progress, resolved), assignee (team member or unassigned), client, priority (critical to low), due dates (overdue, due today, due this week), and creation date. Combine multiple filters in one saved view.
Apply your filters, then click "Save view" and name it. Your filter combination is saved permanently. Access it anytime from the views dropdown. Switch between saved views instantly — perfect for checking different clients or team members quickly.
Yes. Select multiple clients in the client filter to see tickets across several clients simultaneously. Perfect for checking all client tickets assigned to you, or all high-priority tickets across your client portfolio.
Unlimited. Create as many saved views as you need. Common setups: one view per client (10-20 views), plus views for team workload, overdue items, and priority monitoring. No artificial limits.
Yes. Filter and save views for WordPress client tickets, plugin issues, theme problems — anything. The filtering system is platform-agnostic. Works equally well for WordPress sites, custom web apps, or any client website.
Saved views are personal by default — only you see your views. This lets everyone create filters matching their workflow without cluttering others' view lists. Shared team views are planned for Q2 2026.
If you apply the same filters daily (5-10 minutes), saved views reduce this to 1 second. For teams checking multiple views throughout the day (client tickets, team workload, priorities), the savings add up to 30-60 minutes per week per person.
Custom filters are available on all Lantern plans. Create your first saved view in seconds.