Less friction. More resolved tickets.
Keep clients happier.
Clients submit support tickets through one simple portal — with a video walkthrough if it's easier to show than explain. You see exactly what's wrong and resolve it in one pass.
No credit card required
A support ticket system your clients will actually use
Built around how clients actually send feedback — not how you wish they would.
Video Ticket Walkthroughs
Clients record a quick video showing exactly what's wrong. No more vague "it doesn't work" tickets.
Client Portals
Self-service portals where clients manage their teams and submit tickets independently.
Team Analytics
Track performance, measure SLAs, and see which clients need help. Built-in insights dashboard.
Stop playing telephone with client requests
Every vague email thread takes twice as long to resolve. A structured ticket with a quick video cuts that entirely.
Your clients submit tickets right inside the CMS
A floating report button that only logged-in CMS users ever see — invisible to visitors.
One script tag before </body>. The widget appears only for logged-in WordPress admin users — completely invisible to visitors.
Install via NuGet, add your embed key to appsettings.json. Shows only for logged-in backoffice users.
How it works
From report to resolved — often the same day
Create your workspace
Set up your organization in 60 seconds. Invite your team members.
Share a client portal
Clients submit tickets — with a video walkthrough if it's easier to show than explain — through a secure, invite-only portal.
See every ticket with full context
Watch the video, see browser and page details, assign to your team, set due dates.
Resolve and keep clients in the loop
Update status, collaborate internally, and clients see progress without emailing to ask.
A client submitting a ticket with video
Trusted by 10 agencies and freelancers who've already moved their client feedback off email and Slack.
Two plans. No surprises.
14-day free trial on Individual plan. No credit card required.
Individual
For freelancers and solo developers
- 5 clients
- Unlimited issues
- Loom video integration
- Email & in-app notifications
- Internal notes
- Mentions & assignments
- Client self-service portals
Replaces:
- • Email threads (free but chaos)
- • Trello cards
- • Loom subscription
No credit card required
Team
For agencies with multiple team members
- Unlimited clients
- Unlimited issues
- Unlimited team members
- Everything in Individual
- Priority support
Saves your team:
- • 5 hours/week clarifying bug reports
- • 3 hours/week in status meetings
- • Countless back-and-forth messages
14-day money-back guarantee
Your client's next request doesn't have to arrive as a text.
Stop chasing clients for context. Start resolving tickets on the first try.
Start free trialFrom the blog
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